This statement applies to the MESMAC website at mesmac.co.uk. We want as many people as possible to be able to use this site, whatever their circumstances, and we've worked to meet the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA — the internationally recognised standard for web accessibility.
Last updated: July 2026.
How accessible this website is
We know some parts of this website are not fully accessible. In July 2026 we carried out a full review of the site against WCAG 2.2 AA and fixed a substantial list of issues, including:
- Keyboard focus not being trapped inside pop-up dialogues (search and staff-profile pop-ups), and focus not returning to where you were after closing one
- A missing visible focus outline on the search box
- Insufficient colour contrast on several labels, tags and form field borders across the site, including the booking flow
- Page content that could be hidden behind the sticky header when jumping to a section via a link
- The website not working properly at very narrow screen widths or when zoomed in heavily, including the site header overflowing off the edge of the screen on some small phones
- The site header taking up too much of the screen at high zoom levels (400% and above) and making the mobile menu difficult to use as a result
We also completed an earlier pass fixing heading structure, landmark regions, list markup, form labelling and image descriptions sitewide.
Despite this work, we know some content still falls short of full accessibility — see “Non-accessible content” below for what we know about and are working on.
How we tested this website
This site was reviewed by our development team against the WCAG 2.2 AA success criteria, including automated colour-contrast measurement and manual code review of every page template. We have not yet completed a full assistive-technology testing pass (for example, using a screen reader or testing at high browser zoom levels) — this is planned as a next step and this statement will be updated once it's complete.
Reporting accessibility problems
We're always looking to improve the accessibility of this website. If you find a problem that isn't listed on this page, or you're having difficulty accessing any part of the site, please get in touch and let us know. Please tell us:
- the web address (URL) of the page you were on
- what the problem was
- what device, browser and, if you use one, assistive technology you were using
We'll try to respond and, where we can, put things right as quickly as possible.
Enforcement
If you contact us about an accessibility problem and you're not happy with our response, you can find general advice and support on your rights under the Equality Act 2010 from the Equality Advisory and Support Service (EASS).
Non-accessible content
The content listed below is known not to meet WCAG 2.2 AA in full. We're working through these as a priority — see “What we're doing to improve accessibility”.
Video captions
Some videos embedded on this site don't have captions, and others rely on auto-generated captions which can be inaccurate. This doesn't meet WCAG success criterion 1.2.2 Captions (Prerecorded), a baseline (Level A) requirement. If you need the content of a specific video and captions aren't available or accurate, please contact us and we'll do our best to help.
PDF and Word documents
A number of documents linked from this site — policies, resource booklets, application packs and similar — are PDFs or Word documents that were not created to full accessibility standards. Some may have poor reading order, missing structure, or images without descriptions, which can affect screen reader users in particular. New documents we publish going forward will be checked for accessibility before they go live; older documents are being reviewed and replaced over time. If you need a document in an alternative, accessible format, please contact us and we'll aim to provide one.
Image descriptions
We maintain descriptive text alternatives for images across the site as standard practice, and this is checked as part of our content process.
What we're doing to improve accessibility
Accessibility is an ongoing commitment, not a one-off project. Our current priorities are:
- Reviewing and captioning video content, prioritising anything with important service information
- Auditing and remediating our most-used PDF and Word documents, starting with policies and resource materials aimed at service users
- Completing a full assistive-technology (screen reader and keyboard) testing pass and publishing the results here
We'll update this statement as this work progresses.
Preparation of this statement
This statement was prepared in July 2026, based on a self-assessment code review against WCAG 2.2 AA carried out by our development team. It will be reviewed and updated as further testing is completed and issues are fixed.